Effective Date: 01 July 2024
1. Introduction
Solar Slate Solutions, LLC (“we,” “our,” “us”) values the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect your personally identifiable information (“PII”). By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
- Personal Information: We collect PII that you voluntarily provide to us when you use our services, contact us, or interact with our website. This information may include your name, email address, phone number, physical address, and any other information you choose to provide.
- Non-Personal Information: When you visit our website, we may collect non-PII such as demographic information, browser type, IP address, and usage data.
3. How We Use Your Information
- Providing Services: We use your PII to deliver the products and services you request, including processing orders, scheduling installations, and providing customer support.
- Communication: We may use your PII to communicate with you regarding your orders, our services, and any policy updates or changes.
- Improving Our Services: We may use non-PII to analyze website usage and improve our services and website functionality.
4. Information Sharing and Disclosure
We do not share, sell, trade, or otherwise transfer your PII to any company or individual outside of Solar Slate Solutions, LLC, except as described below:
- Legal Requirements: We may disclose your PII if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your PII may be transferred to the acquiring company.
5. Data Security
We implement appropriate technical and organizational measures to protect your PII against unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access and Correction: Request access to your PII and correct any inaccuracies.
- Deletion: Request the deletion of your PII, subject to certain legal obligations.
- Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in such communications.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your user experience. You can control the use of cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for these external sites’ privacy practices or content. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Solar Slate Solutions, LLC
77 Alexander Rd, Suite 14
Billerica, MA 01821-5065
Phone: (781) 870-7570
Email: info@SolarOnSlate.com
11. Consent
By using our website and services, you consent to the terms of this Privacy Policy.